Patient Satisfaction
Is Patient Satisfaction OK?
When you hear that any service you receive is satisfactory it may or may not be a ringing endorsement for your business or service. Our Denver Dentist feels that patient satisfaction is the beginning level of service our dental practice wishes to provide to our patients.Customer or patient “loyalty” is the goal of our dental office.
How is patient loyalty obtained?
Gaining patient loyalty is a privilege our Denver dentist works on every day. It starts with our low volume patient contact. The doctors James DeLapp and H. Candace DeLapp(and their hygienists) are only scheduled one patient at a time.We don’t want to have a “waiting room” we want to have a “”reception room”. Our goal is to see you “on time every time”. Being considerate of your time is just the first step of many we take to try to make your dental appointment memorable ( in a good way!)
Using the finest dental laboratories
Our Denver dentists get offers from Chinese dental labs for dental crowns that are produced by employees who make 60 cents an hour. Volume and price are the key to these foreign labs. Did you notice how we did not mention quality?
We choose to use Las Vegas Esthetic which is a leader is esthetics and quality among dental laboratories. Cost from this high quality esthetic dental laboratory can run 5 to 10 times the cost of foreign fabricated dental labs. We feel the key in producing patient loyalty is not to look only at the cost but quality of the final product. This is another consideration we factor in how we try to exceed patient satisfaction and obtain your loyalty. We strive to provide the highest quality dental care in a customized setting.
Feel free to contact us for an appointment
Please feel free to contact us for an appointment at (303) 694-9740 for an appointment today.
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